Service Department Manager

As our service department manager, you would be responsible for overseeing all areas of our damper service department. We are looking for a detail-oriented individual with strong leadership and interpersonal skills. You will head up a team of technicians, work with service advisors, and coordinate with other department managers.

Please complete the form below to apply

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Key Job Duties

Delegate and direct service and repair orders.
Coordinate with receiving department to ensure efficient flow of all inbound service/repair orders into the service department.
Coordinate with service advisors to ensure service repair orders and travel documents provide a clear objective to achieve the customers needs.
Maintain a high level of quality control and efficient turn-around windows on all open repair orders.
Provide training to existing and new team members .
Maintain a high level of cleanliness, organization, and structured workflow processes.

Required Skills & Experience

Excellent management and leadership experience .
Ability to operate a lathe and mill.
Strong understanding of hydraulics and preferably, familiarity with the production and service of automotive dampers.
Creative thinking and problem-solving skills.
Ability to work under pressure.

Desired Qualities & Attributes

Strong industry knowledge (automotive motorsport).
Forward thinking and positive mindset.
Strong computer skills.
Experience in developing new workflow practices and training materials.

Work Conditions

Full time
HVAC controlled environment
Full equipped standalone service department
Starting date: immediately

Service Department Manager

Education

About You

Key Job Duties

Required Skills & Experience

Desired Qualities & Attributes

Work Conditions